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Advice Nurse
Job Summary: This position is responsible for providing telephone advice and education utilizing guidelines approved by the medical staff and for communication of advice given via an automated system. The Telephone Advice Nurse is an experienced registered nurse who utilizes the nursing process to evaluate patient needs over the telephone, adhering to organizational policies, procedures and guidelines.Essential Responsibilities: Advice Process: Receives, triages, and responds to telephone calls from members requiring medical and nursing advice by assessing the patients problem utilizing approved guidelines, directing access to care to include emergent care, urgent
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