Physically located at Orlando campus and available by phone during assigned hours for outside campuses. Covers IP discharge planning activities for all seven campuses – includes but not limited to: psycho-social assessments; end-of-life, hospice, and palliative care; family conferences; community care transitions; and physician resource for plan of care for difficult patients.
Participates in crisis intervention in the ED, substance abuse acute intervention, self-neglect alert intervention, and/or DCF (Department of Children and Family Services) intervention.
Ensures compliance with federal, state, and local hospital and accreditation requirements.
Collaborates with the interdisciplinary team, as appropriate, to help facilitate discharge. Applies knowledge of community resources to the development and/or finalization of an appropriate discharge plan.
Establishes and maintains extensive knowledge of social resources and other community programs.
What Will You Need:
EDUCATION AND EXPERIENCE REQUIRED:
Masterâ™s degree in Social Work (MSW)
Three years of acute care management experience
EDUCATION AND EXPERIENCE PREFERRED:
Three years of AdventHealth acute care management experience
LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:
Current/active Licensed Clinical Social Worker (LCSW)
Case Management certification - ACM (Accredited Case Manager), CCM (Certified Case Manager)
Under general supervision, the System Support Care Manager works with the patient/family, physicians, interdisciplinary team, and external agencies. Utilizes expertise in patient/family assessment to assist in creating and/or finalizing a discharge plan. Is responsible for collaborating with the interdisciplinary care team to facilitate the discharge plan as needed and serves as an internal resource to the nursing supervisor to work through problematic/crisis situations. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.