Coordinates with patients, physicians and operating room to schedule surgeries with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.
High School Diploma or GED (or equivalent experience) and 2 years relevant experience.
Shift: Monday - Friday 8:00 AM - 5:00 PM
Welcome to the Vanderbilt Internal Medicine Clinic and Pediatrics Practice. The clinic is located in Medical Center East (7th floor), North Tower, at Vanderbilt University Medical Center. We provide primary care and consultation services for patients in Adult Internal Medicine as well as sub-specialties in Pediatrics, Acute Medicine, Palliative Care and Geriatrics. There are four Suites (Suites 1 - 4) with a total of 44 exam rooms, including 4 treatment rooms. The patient volume for the overall practice is, approximately, 50,000 visits annually.
Our excellent, service-oriented patient care is directed and/or delivered by the collaborative, team-focused efforts of an interdisciplinary healthcare provider team including Attending Physicians, Intern and Resident Physicians and Fellows. The Leadership Team is comprised of a Medical Director, a Clinic Manager, an Administrative Manager, a Charge Nurse and an Administrative Assistant. Clinic staff members include Registered Nurses, Licensed Practical Nurses, Patient Care Technicians, Medical Assistants, and Patient Services Representatives. Various support resources are also available, such as, social work, referral specialists, laboratory and radiology.
We are committed to providing excellent service to our patients and a supportive and caring work environment for our staff.
Click here to view how Vanderbilt Health employees celebrated the difference they make each and every day: Celebrate 2019
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.
Becker's Hospital Review: Named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
Magnet Recognition Program: Received our third consecutive Magnet designations.
National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
Coordinates surgery schedule with patient, physician and operating room, in support of surgery scheduling function.
Verifies patient eligibility and coverage for procedure, obtain precertifications, and discuss potential financial obligations with patient.
Obtains precertification or proper insurance approval prior to surgical procedures.
Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
Monitors surgery schedule and ensures optimization of resources and workflow.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
PATIENT SCHEDULING (INTERMEDIATE):- The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic
SURGERY SCHEDULING (INTERMEDIATE):- The ability to coordinate and schedule surgeries within various computer systems in the hospital.
PATIENT DOCUMENTATION (INTERMEDIATE):- The ability to receive and record patient information.
MEDICAL TERMINOLOGY & DOCUMENTATION (INTERMEDIATE):- The ability to comprehend medical terminology and documentation in an office, or surgical setting.
Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance.
Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.
Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.
Team Interaction: Provides informal guidance and support to less experienced team members.
SUPPORTING COLLEAGUES (S3): - Develops Self and Others: Continuously improves own skills by identifying development opportunities. - Builds and Maintains Relationships : Seeks to understand colleagues' priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
DELIVERING EXCELLENT SERVICES (S3): - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
ENSURING HIGH QUALITY (S3): - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards . - Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
MANAGING RESOURCES EFFECTIVELY (S3): - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
FOSTERING INNOVATION (S3): - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.